Warranty & returns.
Pronounce comes with a 30-day money back guarantee. If for any reason you want to return the Pronounce headset then let us know within 30 calendar days after receiving the product, and we will give you a full refund. To initiate the return procedure, please fill the below 30-day money-back guarantee form.
Pronounce has a 2-year limited warranty which covers normal use. Polyglot SA warrants to the initial purchaser or user that the Pronounce device will be free of defects in workmanship or material. If any failure to conform to this warranty becomes apparent during the life of the product, Polyglot SA shall, upon prompt written notice and return of the defective products or part, repair or replace the product or the defective parts.
Submit my request for full refund (30-day money-back guarantee):
Please fill in this form if you would like to return the headset and get refunded. This only applies for orders received less than 30 days ago.
Request to repair my Pronounce (2-year warranty):
Please fill in this form if your Pronounce headset stopped working unexpectedly and would like to return the headset and get issued a repair or a replacement.